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Safety Procedures

For your safety and everyone who travels with the WHITE, the company complies with all national and international standards and recommendations regarding Security. The role of the passenger is critical to the effectiveness of their implementation and for this reason, we ask your cooperation and comprehension in complying with the standards mentioned below. Thank you.



We call your attention to the new restrictions about liquids in hand baggage. Apart from reading the below mentioned information, we also recommend consulting information in the portuguese National Institute of Civil Aviation (INAC) website.

To protect you against the new threat of liquid explosives, the European Union (EU) has adopted new safety measures that restrict the quantity of liquids that can be carried in hand baggage. These measures apply to all passengers who depart from EU airports independently of their destination.

This means that at search points the passengers and their hand baggage are inspected with regard to liquids and other prohibited articles. Notwithstanding, the new measures do not limit the liquids that can be purchased in the shops located after the departure card control or those which can be acquired on board an aircraft operated by a EU company.

What have changed?
When you prepare your bag:
Only small quantities of liquid are permitted in hand baggage. These liquids have to be in individual packaging with a maximum capacity of 100 millilitres each. You must also carry the same packaging in a transparent bag that can be opened and closed again. This bag cannot have a capacity of more than 1 litre per passenger.


At the Airport: 

To help the X-ray operators you should:

  • Present all the liquids you are carrying for inspection at the safety search point.
  • Remove your jacket so it can be separately inspected;
  • Remove portable computers and other large electronic material from your hand baggage. These are inspected separately.


The following are included under the designation of liquids:

  • Water and other drinks, soups, syrups
  • Creams, Lotions and Oils
  • Perfumes
  • Sprays
  • Gel, including hair and shower
  • Pressurized packing contents, including shaving foam, other foams and deodorizers.
  • Pastes, including tooth paste
  • Liquid/solid mixtures


What have not changed?
You can continue to:

  • Carry liquids in the baggage that is despatched at check-in (hold). The new rules only apply to hand baggage;
  • Carry medicines and dietary products in your hand baggage, including food for a baby, for use during the journey. Medical or other proof of your necessity may be requested;
  • Buy liquids such as drinks and perfumes, in a shop in a EU airport, when it is located after the departure card control or on board an aircraft operated by a EU company.
  • If these articles are sold in a special sealed bag, do not open it before the search point. Otherwise the articles may be confiscated at the search point. (If you are transferring to another flight in a EU airport, do not open the bag before going through the search point in your transfer airport, or the last one if you are transferring more than once).
  • All these liquids are additionally permitted to the quantities that are referred to in the above mentioned transparent/closed bag.

Should you have any doubts, please contact WHITE or your travel agent before the flight.


All passengers have to be present at the register moment (check-in) of the flight. When checking-in you must deliver all the travel documentation and your baggage, to the check-in agent in order to enable the procedures required by the safety norms in force. Check-in will only be done for passengers who present themselves with all documentation, including air ticket, passport and visa and vaccines (if applicable).

In order to complete all formalities in time, we recommend passengers to attend the check-in counter three hours before the departure time regarding long-haul flights and two hours before in medium-haul flights.


For you own safety we advise you not to carry articles from third parties without knowing their content when you travel.


All hand and hold baggage is submitted to safety controls as they cannot contain prohibited articles. To know which are the prohibited articles, we suggest you to consult the portuguese National Institute of Civil Aviation website.



              "© 2008 International Air Transport Association. All rights reserved. Reproduced under license by White Airways"

The information contained in the IATA DGR Passenger Awareness Image is subject to constant review in light of changing government requirements and regulations. Although every effort has been made to ensure accuracy, neither IATA nor White Airways shall be held responsible for loss or damages caused by errors, omissions, misprints or misinterpretation of the contents hereof. Furthermore, IATA and White Airways expressly disclaim any and all liability to any person or entity in respect of anything done or omitted, by any such person or entity in reliance on the contents of that publication or of extracts reproduced herein.
For safety reasons, dangerous articles such as those listed, must not be carried in passanger’s baggage:

  • Compressed gases - (Deeply refrigerated, flammable, non-flammable and poisonous) such as butane, oxygen, liquid nitrogen, aqualung cylinders;
  • Corrosives such acids, alkalis, mercury and wet cell batteries;
  • Explosives, munitions, fireworks and flares;
  • Flammable liquids and solids such as lighter fuel, matches, paints, thinners, fire-lighters;
  • Radioactive materials;
  • Brief-cases and attaché cases with installed alarm devices;
  • Oxidising materials such as bleaching powder, peroxides;
  • Poisons and infectious substances such as insecticides, weed-killers and live virus materials;
  • Other dangerous articles such as magnetised material, offensive or irritating materials;
  • Medicines and toiletries in limited quantities which are necessary or appropriate for the passenger during the journey, such as hairsprays, perfumes and medicines containing alcohol may be carried. Many of these listed articles can be carried as air cargo provided they are packed in accordance with cargo regulations.

Further information is available at the portuguese National Civil Aviation Authority (INAC) website.